When I enter the platform I get the error "The list of laboratories could not be loaded"

When you get the message “Lab list could not be loaded” in the Learning Platform, it may be because the subscription does not have any areas included. In this case, you can contact the CloudLabs support team to identify the reasons why the subscription is missing areas, topics, or labs. You can do so by checking the following link that will take you to an article with the service desk contact information: If I have an issue with the platform, how can I contact you?