My profile data is not saved in the Learning Platform

If at the moment of updating or saving data in the Learning Platform, through the “My profile” option, you do not see any changes reflected, you can try the following options:

• Check and validate the cache of the browser you are using, this can be found in the documentation on the internet.
• You can try a new browser, for example, if you are using Microsoft Edge, try Chrome or Firefox.
• Check the features of your device, in terms of software updates of the browser and also of the operating system. This can be important, because a discontinued operating system can result in software updates not being applied.
• Verify the internet speed is sufficient to browse the CloudLabs platform.
• Check network restrictions, such as firewalls and proxy servers.